Terms and Conditions | M&A Automotives, Columbus OH

Terms and Conditions

Last updated: November 12, 2026

These terms cover your use of M&A Automotives's website at https://maautomotives.com and the booking and inventory tools on it. By using the site you agree to them. If you do not agree, please do not use the site, and call us on (614) 352-6649 instead.

1. Who we are

The site is run by M&A Automotives LLC, an auto repair and vehicle sales business (LLC, registered in Ohio).
1311 W Broad St
Columbus, Ohio 43222
Phone: (614) 352-6649
Email: Maautomotives0927@gmail.com

Hours: Monday - Friday 9:00 AM - 5:00 PM; Saturday 9:00 AM - 12:00 PM; Sunday Closed.

2. Booking a diagnostic and estimates

The booking assistant on this site asks questions about your vehicle and what you need. It is an automated tool. It is not a mechanic, and it does not diagnose your vehicle.

A booking is a request. A day and time is not confirmed until the shop confirms it to you by email.
Estimates are not binding. Any range or figure the assistant shows or the shop emails is an estimate. The shop reviews your request and may change it once they have seen the vehicle.
Prices come from the shop. They come from the shop's own price list. The assistant does not set or negotiate prices.
Diagnostic fee. Our diagnostic rate is $100 per hour. If you approve the recommended repair and have our shop complete the work, the diagnostic fee is credited toward the repair. If you decline the repair, the diagnostic fee is still due for the time spent diagnosing the vehicle.
Deposit or payment upfront: A deposit may be requested once you and the shop have agreed on a job.
Cancellations and no-shows: Please tell us if you will not make your appointment or need to reschedule.

The assistant reads your answers with simple rules and does not use an AI service. It never sets a price.

3. Your rights on repairs (Ohio)

Ohio's consumer rules on motor vehicle repairs (Ohio Administrative Code 109:4-3-13) apply to repairs or services that are expected to cost more than $50. In summary, and without limiting your rights:

Before work starts you can ask for a written or an oral estimate, or choose not to have one, and the shop must give you the information required by the rule.
If a repair turns out to need extra work that costs 10% or more above the estimate (before tax), the shop must get your authorization before doing that work.
You must not be charged for work you did not authorize.
Replaced parts must be returned to you unless they are rebuilt, sold by the shop, or returned to the manufacturer under warranty, and the shop must tell you its intention before work begins.
You are entitled to a written, itemized list of repairs and services, and to a copy of any document you sign.

Source: Ohio Admin. Code 109:4-3-13, Motor vehicle repairs or services. This is a plain-language summary, not the rule itself.

How this shop handles these points:

Written estimate and your approval before work starts: Yes, always
If a repair will cost more than estimated: We call you and wait for your okay before going ahead.
Old parts returned on request: Yes, on request
Parts used: ['New OEM', 'New aftermarket', 'Customer-supplied (on request)']
Storage fee for vehicles left after the repair is finished: $50 each day after the repair is completed
Guarantee on our work: 12 months or 12,000 miles, whichever comes first, on qualifying parts and labor for repairs performed by our shop. The guarantee excludes pre-existing conditions, unrelated issues and customer-supplied parts.
Payment methods accepted: ['Cash', 'Debit', 'Credit card', 'E-transfer', 'Cheque']
Refunds: If an issue is related to our workmanship, we will inspect and correct it at no additional labor cost. No cash refunds on completed labor. Parts refunds are subject to supplier policies.

4. Vehicles for sale

Vehicles shown on this site are for sale by M&A Automotives LLC. Dealer licence: UD024357.

Listings can change. Prices, mileage, photos and availability can change or be out of date. Please call us to confirm a vehicle before you travel.
Photos and descriptions. Listings are meant to help you choose. They are not a warranty. Ask for the vehicle history and an inspection before you buy.
Buyers Guide. Used cars offered for sale must show a Buyers Guide window sticker under the FTC Used Car Rule that says whether a warranty is offered. See the FTC's summary of the rule.
How cars are sold: As-is
Financing: Not offered
Trade-ins: Yes
Documentation or admin fee: $275

Asking about a vehicle through this site is an inquiry, not an offer or a contract.

5. Using the site

Please give accurate details when you book or send an inquiry.
Do not misuse the site: no attempts to break, overload or scrape it, to get into the booking system, or to send false or abusive requests.
The site, its design and the logo belong to M&A Automotives LLC or its suppliers. You may not copy them without permission.
Pages and images on this site are illustrative unless they say otherwise. Some images and videos were created with AI assistance and are illustrative. The site was designed and built by New Life Media.

6. Services provided by others

The booking assistant and the inventory tools are provided to M&A Automotives by New Life Media, and are run on Cloudflare. Estimate emails may be sent through Resend. See our Privacy Policy for how your information is handled.

7. Our responsibility

We work to keep the site accurate and available, but we cannot promise it will always be error-free or online. To the extent the law allows, we are not responsible for losses caused by relying on an estimate or listing on the site, or by the site being unavailable. Nothing in these terms limits any right you have under Ohio or federal law, including your rights as a consumer, or our responsibility for our own repair work and sales.

8. Governing law

These terms are governed by the laws of the State of Ohio and applicable federal law.

9. Changes and contact

We may update these terms. The date at the top shows the latest version. Questions: Maautomotives0927@gmail.com or (614) 352-6649.